Last updated 3 September 2026
We offer a 30-day money-back guarantee on BigBoard AI, powered by Recap AI. If you are not satisfied with your purchase you can request a full refund within 30 days of your order date.
Refunds are processed by our payment provider and Merchant of Record, Paddle. Request one at paddle.net using the email address on your order, or email us at deon@polemarch.site and we will arrange it.
Approved refunds are returned to the original payment method, normally within 5–10 business days depending on your bank. Cancelling a subscription stops future renewals; you keep access until the end of the period you have already paid for. See the Paddle Refund Policy for further detail.
Polemarch AI — deon@polemarch.site. Billing and refund questions are handled by our reseller, Paddle, at paddle.net.